Returns & Exchanges

At Stetson, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We strive to ensure every customer finds their perfect fit and style with ease.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return request process.

• 3.
  Pack Your Items

  Place the items in their original Stetson box or a secure shipping container, ensuring all original tags are attached.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.